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I feel like there’s a similar story about rubber out there. The weakness of sigma six planning for creativity rings so true.

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Exactly. You might be able to create environments where creativity happens more reliably than others. But you can’t schedule it.

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I love the sticky note story which I've read about before but can't recall the book. Looks like a valuable book.

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Heffernan recounts another 3M accidental innovation in her book; I actually pulled the Post-It Note story from their website (it’s linked above).

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